A few days ago I wrote a piece on an experience I had at
our local Popeyes…..Janet had me pull it down because she said I could not
threaten to throat punch people on social media if I ever wanted to remain
employed.
Got it, and she is correct.
I was third in line at the drive thru….THIRD…..it took 30
minutes to get to the window. I paid with my debit card and as the worker was
handing my receipt she announced that they actually didn’t have what I ordered
from their menu.
She asked if I would accept something else.
I looked at her and said “You just took my order and
charged me for something that you KNEW you didn’t have? No, you guys suck; take the charge off of my
card.” And UNBELIEVABLY she said “You do
not want your food?”
“Hell yeah I want my food, but you just told me you do not
have it. Take the charge off.”
And I am not kidding….it took every employee, including the
manager to get the charge off of the card. And nobody, including the manager,
seemed the slightest bit concerned over their shitty service.
Years ago….I had a horrible, vengeful temper, and I would
have GONE OFF on the entire establishment…..my ass would have been a viral
YOUTUBE video about 15 minutes after I entered the place……but that has been a few years, and I just let it ride.
And when I got home, I looked on the website so that I
could file a complaint, ad guess what you cannot do on their website? You got it.
So….this local Popeyes' gets to see me in person this week.
They suck.
My wife and kids like Popeyes but I don't like them. I took my older daughter there for dinner last week. Cost me nearly $25 for two 5 piece chicken strip meals! Could have gone to the local diner and gotten a better meal for that (even a few dollars less).
ReplyDeleteFind out the name of the corporate CEO and send them a letter to the corporate address. They almost always respond.